Components Involved in Running Baseline

When using Rampiva Baseline to scan Nuix Cases and visualize dashboards, there are a few components involved.

To help you understand what those components are and how they interact with each other, see the diagram below:

Components

Currently, only the Rampiva Baseline product interacts with the Portal, but in the future we plan to expand that to additional use cases.

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Dear Rampiva, thank you for the above diagram.
Could you please give us some details about potentially sensitive metrics that are transferred to the Rampiva Portal? Specifically: Case name, Case Investigator, Case Description.
Is the data stored in an encrypted form in the Rampiva portal or does Rampiva or any 3rd party have access to this information?

Roman,

We are aware that this information in sensitive and that there are situations where users do not want the names of cases transferred out of their environment. For that reason, Rampiva Baseline does not transmit the Case Name, Case Description, Case Location, Investigator Name. It also does not collect or transmit the Evidence Name, Production Set Name, Item Set Name, Tag Name.

In Rampiva Automate, we have the option to collect these metrics encrypted with a cryptographic key that stays in the client’s environment. This collection happens only if this is explicitly selected when configuring the product.

With Rampiva Baseline, we wanted to keep things simple and reassure people that this information does not leave their environment, regardless of how the product is configured.

To see an example of the data that is collected and transferred to the Rampiva Portal, after running a scan, you can open the Cases tab, click on a case, and select Download Utilization from the dropdown.

You can read more about the data that is collected and sent to the Rampiva Portal, as well as see sample snippets of this data in our Diagnostics and Privacy article https://rampiva.atlassian.net/wiki/spaces/KB/pages/472449088/Diagnostics+and+Privacy

Rampiva Baseline always runs in the Diagnostic Level Enhanced, which allows for statistical metrics to be sent to the Rampiva Portal, but not the names of objects related to the Nuix Cases.

In the data tables in Power BI, we create placeholder columns for the names of those objects, for example, the Case Name will appear as NuixCase 0a3, and the Case Location will appear as C:\Temp\NuixCase 0a3.

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